The team behind Get New Cricket ID
Six years of doing one job well: getting verified cricket exchange IDs into the hands of Indian players, with payouts that actually clear and a support team that actually answers.
getnewcricketid.com is an India-based online cricket ID provider founded in 2019. We connect verified Indian customers to 15+ international cricket exchange platforms — including Diamond Exchange, Lotus 365, Velki, and Sky Exchange — handling account setup, deposits, withdrawals, and 24/7 support through a single WhatsApp channel. Over six years we have served 50,000+ verified members and processed more than ₹400 crore in transactions, with zero unfulfilled withdrawals on record.
Our Story — Why Get New Cricket ID Exists
The short version: we got tired of anonymous ID providers disappearing every IPL. So we built the opposite.
In late 2018, our founders were active cricket fans who placed the occasional bet through informal Telegram groups. The experience was uniformly bad. IDs were issued by anonymous operators who switched names every season. Withdrawals took three to five days, sometimes never arrived. Support was a single phone number that went silent on weekends. Reviews were impossible to verify because nothing about these operators existed beyond a Telegram handle and a UPI ID.
The pattern that frustrated us most: every IPL season, a new wave of "ID providers" appeared, took deposits, paid out small wins promptly to build buzz, and then quietly throttled withdrawals on bigger accounts before disappearing entirely the following year. We watched friends lose deposits to providers that simply stopped responding. There was no Better Business Bureau equivalent. No accountability. No memory in the market.
getnewcricketid.com began in March 2019 as a deliberate counter to that pattern. The bet we made was simple: a single accountable brand, a fixed office address, the same WhatsApp number for years on end, and the same team answering customer messages — would, over a long-enough timeline, become the obvious choice for anyone who had been burned by anonymous operators before.
Six years in, the bet has paid off. Most of our growth comes from referrals — customers we kept happy in 2020 telling their friends in 2026. We have run through three IPL seasons, two T20 World Cups, the 2023 ODI World Cup, and the 2025 Champions Trophy without missing a single withdrawal cycle. We have processed payouts during the COVID disruption, the 2023 GST changes that affected platform pricing, and every state-level regulatory shift since launch.
The job has not changed since day one. Verified cricket exchange IDs into the hands of customers who want them. Same-day withdrawals when they win. A real human on WhatsApp when they need help. That is the entire business.
Get New Cricket ID by the Numbers
Six years of operation, summarised. Every number on this page is verifiable — see the methodology section near the bottom.
What We Stand For — Six Operating Principles
These are not aspirational values printed for a website. They are the rules our support team is trained on every Monday morning.
Accountability over anonymity
A registered office, a public address, a brand name that has not changed in six years. If something goes wrong, you know exactly who to find.
Speed without shortcuts
Two-minute ID activation, same-day withdrawals, sub-90-second WhatsApp response times. We do not skip verification to be fast — we just do verification well.
Honest about the trade-offs
No platform is perfect. No bonus is "free money." We tell customers where each platform falls short and how each bonus actually calculates — even when honesty costs us a sale.
Privacy as default
Your phone number, KYC documents, and transaction history never leave our system. No third-party trackers, no data sales, deletion on request within 24 hours.
Long-term over loud
We would rather keep a customer for ten years at modest volume than push them into a bad bet for a quick commission. Long-term relationships are the entire business model.
Easy to leave
A provider that makes it hard to close accounts is a provider in trouble. Self-exclusion within an hour, full data deletion on request, no retention emails after you leave.
How We Actually Work
A look at the people, processes, and operating discipline behind the WhatsApp number.
A 12-person team, three offices, one WhatsApp number
Get New Cricket ID is run by a core team of 12 people, with our main office in Pune (operations and support), a satellite team in Bangalore (platform partnerships and tech), and a small finance and compliance unit in Mumbai. Despite three locations, every customer message lands in the same WhatsApp inbox — the one you reach via the buttons on this page. There is no call-centre layer. No outsourced first-line agent who escalates to "specialist support" two days later.
How a typical day at our support desk works
Three shifts, eight hours each, covering 24/7. Day shift handles the bulk of new ID requests — most Indian customers sign up between 6 PM and 11 PM after work. Evening shift takes over during prime IPL window, when in-play queries spike. Night shift covers Test matches happening in Australia, England, and the West Indies, plus any customer who pings us at 2 AM during a session market.
Internal SLA: every customer message gets a substantive reply within 90 seconds, 24 hours a day. Withdrawal requests are flagged immediately and routed to the finance unit, which begins processing during banking hours and completes most within 30 minutes. Disputes are escalated to a senior agent, never left to a junior to handle alone.
How we choose which platforms to partner with
The 15+ platforms we currently work with are a fraction of the platforms that have approached us over the years. Our internal vetting checklist has six requirements: minimum three years of operating history, verifiable parent-company structure, dedicated Indian payout banking, a track record of paying winners over ₹10 lakh without holding funds, response to disputes within 48 hours, and a written commitment to honour our customer relationships if the partnership ends.
We have walked away from partnership offers that promised better commission rates because the platform failed one or more of these checks. Two of those platforms have since shut down with customer funds frozen. We mention this not to brag but because it is exactly the kind of decision that compounds — every platform we did not partner with is one less customer we had to apologise to.
Compliance, KYC, and the boring work
A meaningful chunk of our internal effort goes into things customers never see: KYC verification, age checks, state-of-residence checks, AML monitoring on unusual transaction patterns, and routine audits of platform-side complaint handling. We refuse accounts from states with explicit prohibitions on online gambling — Telangana, Andhra Pradesh, Tamil Nadu, Odisha, and Karnataka. We refuse accounts from anyone we cannot age-verify against PAN. We have closed accounts proactively when patterns suggested compulsive play, even when the customer protested. None of this is glamorous. All of it is why we are still here.
Our Promise — In Specific, Verifiable Terms
Six commitments, every one of them measurable. Hold us to them.
Most "promises" sections on provider websites are vague enough to be unfalsifiable. Ours are specific, dated, and verifiable. If we miss any of them, you have grounds to publicly call us out — and we welcome it.
First reply within 90 seconds, 24 hours a day
If your first WhatsApp message goes unanswered for more than 5 minutes, we owe you a written explanation and a goodwill credit on your next deposit.
Same-day withdrawals during banking hours
Withdrawal requests submitted between 9 AM and 6 PM on a banking day clear before end of day. After-hours requests clear by 11 AM the next banking day. If yours does not, we cover any associated payment-disruption costs.
No verification fees on withdrawals, ever
Any provider that asks for a "verification fee," "tax processing charge," or any other fee deducted from a withdrawal is running a scam. We never have. We never will.
Self-exclusion honoured within 1 hour
Send the message "lock my account 24 hours" or "lock my account 90 days" — your accounts are locked across every platform within 60 minutes, no questions, no upsell.
Honest answers before deposit
Any question received before your first deposit gets a complete answer with zero sales pressure — even if the answer steers you to a different provider entirely.
Data deletion on request within 24 hours
If you decide cricket betting is not for you, message us. We close every account, delete your KYC, remove your phone number from our system, and confirm completion in writing — all within one business day.
In Our Members' Own Words
"I was a customer of three different providers before this one. Get New Cricket ID is the only one where my withdrawal in 2024 — ₹2.8 lakh after a good IPL — actually cleared in a single day. The previous providers either delayed or asked for absurd 'tax verification' fees. Six years of consistency is the entire reason I am still here."
"What sold me wasn't the bonus. It was the demo ID. I tested Lotus 365 with virtual credits for two weeks before I trusted them with real money. No other provider I asked offered a free demo without pressure. That alone tells you about the operating philosophy."
"I asked them to lock my account for 60 days during a rough patch in 2024. They did it within 40 minutes, sent me a helpline number for the gaming foundation, and never sent a single marketing message during the cool-down. When I came back, they walked me through setting deposit limits before they reactivated anything. That is rare."
Real reviews from active members. Names changed at member request, full reviews on file with WhatsApp verification.
How to Verify Everything on This Page
Five public records that back up every number we cite.
Trust should be earned, not asserted. Every claim on this page is verifiable through a public record. Here is how to check us yourself, in five minutes:
"Operating since 2019"
Visit web.archive.org and search getnewcricketid.com. The domain history shows continuous active operation. Earlier brand iterations under the same team can be traced through cross-reference.
"Real office, walk-ins welcome"
Our Pune office address is published in the page footer and listed on Google Maps. Visit during business hours (Mon–Sat, 10 AM to 7 PM) or schedule a meeting via WhatsApp.
"50,000+ verified members"
Ask any member of our public Telegram broadcast channel, or request a customer reference call. We will connect you with two existing customers (from different cities) who can speak to their experience without scripts.
"Same-day withdrawal track record"
Test it yourself. Sign up, deposit a small amount (₹500 minimum), place one bet, and withdraw whatever balance is left. Time the cycle. If it takes longer than our promise, we cover the difference.
"15+ vetted partner platforms"
Ask for the full platform list and our internal vetting checklist on WhatsApp. We share both, with the criteria each platform meets, before any deposit.
Frequently Asked Questions About Us
Everything new visitors usually want to know before reaching out.
Who runs Get New Cricket ID?+
When did Get New Cricket ID start?+
Where is Get New Cricket ID based?+
How is Get New Cricket ID different from other providers?+
Can I visit the office in person?+
What happens if I have a complaint?+
Is Get New Cricket ID licensed?+
Do you sell or share my personal data?+
Ready to talk to a real person?
No forms, no email signups, no captchas. One WhatsApp message reaches the same team that has been answering customer queries since 2019.